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Order & Delivery Information
ORDERING FAQ
How do I become a Posh Customer?
How do I place an Order?
When can I place an Order?
When must changes to or cancellations of an Order be made?
What happens if I place a Late Order?
When must Orders be cancelled?
What should I know about placing a cake, bread or packaged item order?
GENERAL FAQ & FORMS
Does The Posh Bakery only sell wholesale?
Are your products Trans-Fat Free?
Is there a reduced-fat product line?
Can you individually package items?
Where can I find product nutritional information?
Are there employment opportunities at The Posh Bakery?
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ORDERING FAQ
How do I become a Posh Customer?
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Call us, in a few brief minutes, a friendly representative will be happy to open your customer account or
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The purpose is to establish delivery address, specific location, time, billing information, etc.
How do I place an Order?
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Email your order direct to service@theposhbakery.com & we'll reply confirm your order!
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Fax in your order to 408-980-9378 - it's fast & easy!
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Phone our Order Desk for help at 408-980-8451.
When can I place an Order?
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Email, Fax or Call the Order Desk by 3:00 p.m. for next day delivery of add-ons to your standing order, new orders or caterings.
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Order Desk hours are from 9:00 a.m. – 5:00 p.m., Monday through Friday.
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The business office and Order Desk are closed on the following holidays only: Memorial Day, Labor Day, Independence Day, Easter, Thanksgiving, Christmas & New Year's Day.
When must Changes to or Cancellantions of an Order be made?
All deletions or changes require a 2-day advance notice. Here's the schedule:
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Monday by 5 PM for Wednesday delivery
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Tuesday by 5 PM for Thursday delivery
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Wednesday by 5 PM for Friday delivery
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Thursday by 5 PM for Saturday delivery
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Friday by 5 PM for Sunday, Monday, Tuesday.
What happens if I place a Late Order?
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Any order received after 3:00 p.m. via email, fax or telephone message is a Late Order and there's no guarantee the order can be fullfilled.
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Late Orders are subject to a $25 late fee and will only be charged if the order can be fulfilled.
What should I know about placing a cake, bread or packaged item order?
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Only custom designed cake orders (image, special designed logo's) need to be submitted by 12:00 noon just the day before the delivery date. Standard decorated or birthday cakes may be placed by 3:00 p.m. for next day delivery.
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Bread orders: All bread orders must be placed by 3:00 p.m. just the day before the delivery date, except, bread deliveries for Wednesday must be placed by Monday at 3:00 p.m. At this time, there are no bread deliveries on Saturday/Sunday.
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Packaged items require a two-day advance order. Packaged items are only delivered on Mondays and Thursdays.
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Frozen Items: Please place order 2-days in advance.
GENERAL FAQ & FORMS
Does The Posh Bakery only sell wholesale?
Yes, The Posh Bakery sells to wholesale customers. The Posh Bagel retail stores sell to the general public.
Are your products Trans-Fat Free?
Nearly all Posh Bakery products are Trans Fat Free.
Is there a reduced-fat product line?
Yes, our reduced-fat muffin line.
Can you individually package items?
Yes.
Where can I find product nutritional information?
Search the individual item in our website or contact us.
Are there employment opportunities at The Posh Bakery?
The Posh Bakery is an equal-opportunity employer and we are always seeking individuals with a strong work ethic and dedicated.
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